Querying Your Order
If you have questions about your order, we are here to help.
You can track your order online using our website for up-to-date information about your order. If you still have questions about your order, and would like to contact us, please use the contact details below, and we will respond within 1 business day.
You can call us on:
0333 800 8000
(lines are open from 9am to 6pm Monday to Saturday and from 10.30 am to 4.30pm Sunday, international customers please call us on +44 1489 772960. Calls are charged at local rates, from a mobile phone it may be cheaper to call us using our geographical number on 01489 772960.)
Or e-mail us at:
Despatch & Delivery
We have published information online about the despatch and delivery of your order, you may like to read this information now if you have any questions, so that you can get a quick answer online. Use the link below to view this information now.
